Navigating the freelancing universe

freelance 2I want to talk to you about freelancing and small business management.

I’ve had several freelance gigs over the last few years. And freelancing is not as easy as people think.

Being a business owner of any kind means that all decisions fall to you.

From client acquisition to invoicing to taxes, a small business owner has to juggle the sometimes stressful administrative side with the fun loving “this is my dream” side of things.

Thankfully, administrative work comes naturally to me, but many small businesses fail because their owners struggle with the bookkeeping and the mountains of paperwork it requires for tax purposes.

Not everyone has an aunt who’s an accountant either.

Freshbooks to the rescue!

They are offering a free 30 day trial of their cloud accounting software.

Send professional invoices, track your expenses, and get paid faster.

Keeping track of the numbers just got easier.

I highly recommend Freshbooks to all of my friends who are small business owners.

This company is growing superfast and their tools will save you time, which means you can earn even more money doing what you love.

Check out this infograph that explains the freelance universe in a fun way.

Take advantage of the free trial and let me know what you think.

The biggest lie in the whole wide (business) world

“The customer is always right.”

This is the biggest lie in the business world.

It’s also the biggest reason why most employees do not like customers.

These are the game rules:

A disgruntled customer complains to a manager. The customer was, in fact, wrong. The manager turns around and berates the employee for not appeasing the customer. The employee then quietly loathes all customers.

Everyone loses.

If the customer is always right, then the employees are always wrong….

And that can’t be right either.

So where’s the truth?

As usual, it’s somewhere in the middle, hiding in plain sight.

A few weeks ago, I talked about how everyone is in the people business.

It’s in this universal truth that we find the answer to the question.

Sometimes the customer is right, sometimes the employee is right, and sometimes they’re both wrong.

Each circumstance is unique.

That’s why it’s wrong to wrap the core of a business model around a faulty truth.

Good managers understand this point. If given the freedom to lead with discernment, these managers create happy environments for both customers and employees.

Unfortunately, a lot of good managers are trapped by red tape. There’s nothing they can do without getting themselves into trouble.

And so “the customer is always right” comes back like a bad dream….

Not everything can be about the bottom line. Statistics–pie charts, sales goals, projected profits–can only measure so much.

The entrepreneurial spirit is spreading like wildfire for a reason.

I’m so excited that our society is breaking out of the Big Box and returning to cottage industries.

Cottage industries focus on people, on a bigger picture where dollar signs aren’t everything.

I don’t mean to sound like a broken record, but relationships matter. Even in business.

You’ll only get so far using people as rungs because the corporate ladder is falling down.

But you don’t have to go down with it.