Guard your response 

Be careful who you offload on….

Have you ever waited on hold for longer than 30 minutes and no one has a solution to your problem?

Talk about a frustrating situation. 

I’m not proud to say that on many occasions my response was not what it should’ve been. 

Yes, I repented and felt guilty–the whole gamut–but you can’t take back your words.

Let me say that again: You can never take back your words. 

The quicker you learn to surrender your tongue to the authority of the Holy Spirit, the better. 

Getting frustrated at the customer service men and women–most of whom are from India–will not make your problems go away. 

Frustration only begets more frustration. 

I’m not trying to excuse companies with poor customer service or faulty products. 

It’s just that our angry dialogues to customer service representatives aren’t changing anything. 

So why waste your breath?

Why work yourself into a frenzy?

The only person who ends up looking bad and feeling worse is you. 

The real problem is hopelessness

I saw racism at work today and it was an ugly monster.

Racism will never go away until unchanged, hateful hearts hear the Truth.

There are not adequate words to describe what I’m feeling right now. It’s a weird mixture of anger, sadness, empathy, and……..resolve. I know resolve isn’t a feeling, but it found its place inside my heart in the midst of the emotions.

The young man came into my office and told me what happened. He had the saddest look on his face. The man was hurt, yes, yet he forgave the woman immediately.

Do you know what still had him sad?

His sense of overall hopelessness.

I can’t get his words out of my head:

I guess what hurts me the most is that this kind of thing happens and no one has my back. No one’s going to do anything.

Wow.

Here’s some questions for us to consider:

What if a mentality of hopelessness is behind all of the tension–racial and otherwise–around the world?

What if our own hopeless utterances of “things just are the way they are” is keeping us from doing the right thing?

This is not me negating the importance of personal responsibility or excusing bad behavior. This is me wrestling with my own negligence while a hurting world is simply running around in the dark looking for hope.

I was convicted today because I saw a young man who was told his skin color made him less than–and he really believed it.

He was just as hopeless as the perpetrator of the offense.

Pray for him.

Pray for the perpetrator.

Pray for me.

I’m going to share the gospel with my new friend. The only thing that drives out hate and hopelessness is a Love beyond words.